♡
hope with
kindness
FAMILIES & SUPPORTERS

A place to find
your next step.

Find treatment-support information, send a first enquiry or explore ways to give. Private accounts and medical-document intake are being prepared.

PARENT & GUARDIAN SUPPORT

You can start
without an account.

Our first step is a basic enquiry from an adult parent, guardian or authorised representative. The connected Jotform enquiry sends adult contact details and a general enquiry category to the organisation’s account. Do not include medical information.

Send a first enquiry →
01

Make first contact

Use adult contact details and general enquiry information. No patient documents are needed at this stage.

02

Receive a private invitation

The planned process would invite relevant documents after an initial review, once private intake is established.

03

Understand the decision

Authorised reviewers would assess the request and provider estimate against programme scope and available funding. Funding is not guaranteed.

What the family account should offer

We plan an adult-managed account for invited cases: private document requests, case-status updates and messages with the review team. Children would not need their own accounts. These features require authentication, reviewer permissions and approved privacy arrangements before launch.

Can I upload medical records now?

No. The Jotform document-review draft is disabled. We must complete the account’s medical-data setup, document access restrictions and programme privacy arrangements before accepting records.

Will submitting a request guarantee treatment funding?

No. Requests would be reviewed against the programme’s published criteria and available resources. Clinical care decisions remain with qualified healthcare professionals.

What if help is urgently needed?

This website is not an emergency service. Contact the child’s treating team or the appropriate local emergency service.